Rental conditions
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RENTAL CONDITIONS

In case of divergence or contradiction between the conditions that appear on this web page and the particular conditions sent to the client, by ordinary mail, e-mail or other means, the latter will prevail.

ADMISSION RIGHTS

Minors under 18 years of age must stay in this establishment accompanied by their parents, guardians or adults duly authorized by them. Hotel staff may require proper documentation that identifies adults as their parents/guardians or authorized persons.

BOOKING CONDITIONS

1.- The reservation requires the advance payment of 30% of the stay, by bank transfer or credit card.

2.- The Camping reserves the right, due to planning needs, to replace the selected plot or bungalow with one of similar characteristics and located as close as possible to the selected one.

 

BOOKING MODIFICATION OR CANCELLATION EXPENSES

Free cancellation up to 7 days before the arrival date.

If the client has not shown up or notified on the scheduled day of arrival, it will be understood that the plot or bungalow remains at the campsite’s disposal. If any change of dates is made, the cancellation expenses are at the rate of the first reservation made. If in any modification the total amount of the reservation is less than the amount delivered in the first reservation, the money will not be refunded.

CHEK-IN AND CHECK-OUT

1.- If your arrival is going to be after 9:00 p.m., you must notify us in advance by phone or by email.

2.- On the day of arrival, the holder of the reservation and all his companions aged 16 or over will present their ID, driving license or passport. In the case of foreigners, ONLY the passport, letter or identity document or residence permit (EU) will be accepted.

3.- Payment in the case of a bungalow: before receiving the keys, the client will pay the outstanding balance of the contracted stay (remaining 70%). The campsite may also require the payment of a deposit of €60 to answer for the cleaning and conservation of the bungalow.

4.- Payment in the case of a plot: it can be paid throughout the stay as a general rule, however, payment may be required in advance for planning needs.

5.- A deposit of €10 will also be paid if the client wishes to obtain a vehicle access card.

6.- On the day of departure, the client will pay for the rest of the contracted services or supplements, generated during the stay, that are pending payment and the deposits delivered will be returned if the bungalow is left in the same conditions in which it was delivered. day of arrival and the access card is returned.

SCHEDULES

1.- BUNGALOW SCHEDULES.

Arrival schedule:

CABAÑA 2 PAX, CASITA MADERA, MEDITERRANEAN, EUROADAPTED and DE LUXE from 2:00 p.m.,

BUNGALOWS CLUB and MOREA from 6:00 p.m.

Closing hour:

CABAÑA 2 PAX, CASITA MADERA, MEDITERRANEAN, EUROADAPTED and DE LUXE before 12:00;

BUNGALOWS CLUB, MOREA before 4:00 p.m.

 

2.- PLOTS SCHEDULES.

Hours: Arrival time: from 12:00 noon.

Departure time: at the latest at 12:00 noon.

3.- Late check-out on bridges or weekends in low season: With prior consultation with reception and WITH PAYMENT OF A SUPPLEMENT, the entry time may be from 10:00 a.m. and departure at 6:00 p.m. 00 hours.

4.- It will not be possible to circulate or enter or leave the campsite with the vehicle from 00:30 a.m. to 8:00 a.m.

 

OTHER RULES

1.- Visits. The entrance to the campsite is reserved for clients who have contracted to stay on a plot or bungalow. The client must inform the reception of possible visits. Visiting time will be limited to one hour. Exceeding that time or using any service will imply that the visitor, or secondarily the hosted client who receives the visitor, has to pay for the visit.

2.- Parking: The bungalow rate allows the parking of one vehicle in the campsite, the others will be billed according to the camping rate. In the case of plots, it includes the installation of a motorhome or a car + caravan or a car + tent.

3.- Benefits: The bungalow does not include sheets or towels. Neither are blankets for the 2 pax cabin and wooden house models. In the case of pitches, customers must provide their electric cable (type F CEE or Schuko male, round with two pins and ground connection in the slots. Most pitches also accept European CEE plug) of at least 15m. because it is NOT included.

4.- Places: The authorized places in each plot/bungalow contract may not be exceeded, counting as a place whether it is an adult, child or baby. In the case of plots, children under 3 years of age will not be billed.

5.- Dogs: Only dogs that are not of a dangerous breed are allowed. Owners will prevent their animals from disturbing other neighbors by barking. Also if they carry out their needs within the campsite, they must remove them. In the case of repeated complaints in this regard, they must leave the campsite.

6.- Electricity: The client will pay attention to the intensity of the contracted electrical power (6A or 10A) to support their electrical devices.

Electricity consumption of Bungalows: For stays of 30 days or more, the electricity consumption of the CLUB, MEDITERRANEO, MOREA, EUROADAPTADO and DE LUXE bungalows is paid separately at €0.50/Kw.

7.- Internal rules: The users of the bungalow or the plot agree to follow the internal rules of the campsite that are displayed at the campsite reception.

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Gandia, strategic point of the Mediterranean coast, with more than 7 km of excellent beaches for swimming, gives you the opportunity to enjoy the nature and a rich and varied cultural environment.

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